Report an issue

To CheerTicketing Support · you’ll get a request number

At the event? The Walk-up desk at the entrance can fix most ticket problems on the spot.

What’s it about?My tickets or orderCan’t find them, wrong name, sendingRefunds and changesCan’t attend, wrong ticketsThe eventTimes, parking, accessibilityA problem at the eventCouldn’t get in, a scan failedSign-in or my accountCan’t sign in, change emailPrivacy and my dataDownload or delete my dataSomething elseAnything we haven’t listed

Email you used to buyOrder number (on your confirmation email)What happened?

We’ll email you a 6-digit code to check it’s you. Have an account? Sign in and skip this.